Welcome to Feifeihairclip, your go-to cross-border online store for cute, stylish and high-quality hair clips! We are committed to bringing you lovely hair accessories with efficient and reliable logistics services, ensuring your order arrives timely and in perfect condition. Please read this shipping policy carefully to learn about our order processing and delivery details.

1. Order Processing Time
   After you place an order successfully, our team will start processing your order within 1-3 business days. During the processing period, we will carefully check your order information, inspect each hair clip for quality and completeness, and package them gently to avoid damage during transportation. Please note that processing time does not include weekends and public holidays. A slight delay may occur during peak shopping periods (such as festivals or promotions), but we will do our best to speed up the process and get your order ready as soon as possible.
2. Estimated Delivery Time
   Once your order is processed and shipped, it will be delivered by our cooperative international logistics partners. The estimated delivery time is 7-15 business days from the date of shipment. The actual delivery time may vary a little due to the following factors:
   Customs clearance speed of your destination country/region (varies by local customs regulations).
   Efficiency of local logistics and regional transportation conditions.
   Unforeseen circumstances such as bad weather or holidays.
   After your order is shipped, we will send you a shipping confirmation email with a valid tracking number. You can use this number to check the real-time logistics status of your package on our official website or the logistics partner’s platform at any time.
3. Shipping Notes
   ① Please make sure your shipping address, contact number and other details are accurate and complete. Incorrect or incomplete information may lead to delivery delays, lost packages or delivery failures, and we will not be responsible for such consequences.
   ② Import duties, taxes and other related fees are not included in the product price or shipping cost. These fees are the sole responsibility of the buyer. We recommend checking your local customs tax policies before placing an order to avoid unnecessary costs.
   ③ If you need to modify your order information (such as shipping address) after placing the order, please contact our customer service immediately. We can only assist with modifications if the order has not been shipped yet; once shipped, no changes can be made.
   If you have any questions about our shipping policy or the logistics status of your order, please feel free to contact our customer service team. We will reply to you promptly and provide professional assistance.